THE WORLD'S BEST LIP LIGHTENER MOISTURIZER. FREE SHIPPING ON ALL ORDERS OVER $40! (SAMPLES INCLUDED WITH EACH PURCHASE)

Shipping policy

Rates & policies 

Shipping and Handling rates are assessed by the carrier at checkout and depend on the size and weight of your purchase as well as the delivery location and shipping service level. Our shopping cart is able to accurately estimate shipping charges.

To estimate shipping, please add desired products to your shopping cart and enter the Billing/Shipping address(es). Our shopping cart is able to accurately estimate shipping charges. Customer Service does not provide shipping quotes.

Free shipping is provided for all Domestic orders over $50. 

When will your order ship/arrive?

BluntLips® lip care products are specialty handcrafted Vegan and Organic Lip Lightener treatments. As such, we take pride in ensuring that we deliver the best products available in the lip care industry. Therefore, we do not stockpile or warehouse a significant amount of our products because we strive to deliver only freshly made products to our deserving customers. In order to guarantee the standard of quality we seek to provide; our delivery times will not match those of companies that mass produce large volumes of inferior lip care products.

Due to the COVID-19 crisis, we are experiencing extended and unpredictable delays in shipping and delivery of all orders. As a result, we have amended our shipping policy.    

Orders placed Monday - Saturday with in-stock items will be shipped out within six business days.

Orders placed after 12 pm EST on Saturday and orders placed on Sundays will be shipped within 7 - 8 business days.

Additional processing time may apply during the holidays and sitewide sales. 

We generate automatic ship notifications with tracking information at the time of shipment (tracking numbers are sent directly from the shipping carrier). We carefully pack and ship all products. Upon shipment, domestic orders within the Continental US may now take up to 10 business days to arrive due to the COVID-19 crisis.

Tracking Orders

When your order is ready to be shipped, you will receive a shipment confirmation e-mail. The e-mail will contain a link to the order details, your tracking number, and the selected carrier. To track the order, click on one of the links located in the e-mail. To track an order at Bluntlipsbalm.com, login to your Customer Account, select the order number you wish to view, then select “Track Order”. You will need an account and orders must be placed under that account to track your orders.

International Shipping

Presently, BluntLips® will only ship, internationally, to the United Kingdom.

To estimate shipping, please add desired products to your shopping cart and enter the Billing/Shipping address(es). Our shopping cart is able to accurately estimate international shipping charges. Customer Service does not provide shipping quotes. Customs, duties and all fees associated with international shipping are the responsibility of the customer. Please note that it is the responsibility of the customer to know what products can and cannot be imported into the destination country. We suggest that you contact your local customs office for additional information. 

We ship all international orders via USPS or UPS. Transit time can be anywhere from 7 to 21 days with USPS. Please note that for all USPS orders, there is limited tracking visibility after packages leave the United States. Should you have any specific questions regarding our International Shipping policies, please contact Customer Service.

Unfortunately, once a shipment leaves our custody, we have no control over transit or delivery time. Some orders may experience customs delays. Unfortunately, we have no control over these charges or delays and cannot predict what they may be. We suggest that you contact your local customs office for additional information. If you have not received your package within 21 days, please contact Customer Service for further assistance. Please note that a claim cannot be filed with USPS or UPS until 30 days after the package is accepted at the origin sort facility. The carriers require us to wait this full-time frame before processing any type of replacement shipment or merchandise refund.

Please note that it is the responsibility of the customer to know what products can and cannot be imported into the destination country. We suggest that you contact your local customs office for additional information. If a package is rejected by customs, BluntLips® will not issue a refund to the customer.

The BluntLips® reserves the right to change international shipping methods and/or carriers at our discretion based on the amount paid by the customer and the variable rates charged by the carriers.

Freight Forwarding Companies

BluntLips® does NOT ship to freight forwarders. Orders that have freight forwarding shipping addresses will be cancelled and refunded without prior notice.

If an order going to a freight forwarder slips through our address screening, note the following: We are not responsible for items that arrive damaged or missing. We are not responsible for any additional shipping charges that may occur if you ship with a freight forwarding company. We will not provide additional information to freight forwarding companies.

Customers who use freight forwarding companies forfeit all rights to any BluntLips® Return Policies. No refunds will be made for damaged items.

What if my address is wrong or I am unable to receive my package at time of delivery?

If your order has not yet been shipped, please contact our Customer Service department to cancel the order, refund your payment, and help you place a new order with the correct shipping address. Please note that once an order has been started in the fulfillment process we can only request a cancellation, however, cancellation is not guaranteed.

If your order has already shipped, we will attempt to contact the courier to process a reroute; a reroute often leads to a fee from the courier which will be charged to you.

If we are unable to process a reroute or cancel the order, most of the time, orders delivered to the wrong location are returned to us. The return shipping process may take a while, especially for international orders. Once the order has been returned and processed, you will be notified by email and given the option to pay to have the order reshipped to the correct address or, if you decide you don't want the order reshipped, BluntLips® will not issue a refund as the product(s) would not be no longer be re-sellable as a fresh high quality product. 

If you are unable to receive your package or if the package is refused by the customer, you will be notified by the carrier that a delivery attempt has been made. Please contact customer service and we will request that the package be held for pick up. If the package is returned to us without any contact from the customer, a refund for the cost of products will not be issued for the same aforementioned reason in regard to the quality of products sold by BluntLips®. 

Armed Services Addresses

Please note that in order to qualify for this shipping, one of the following "States" must be selected in your shipping address:

  • Armed Forces Americas (AA)
  • Armed Forces Pacific (AP)
  • Armed Forces Europe (AE: is used for armed forces in Europe, the Middle East, Africa, and Canada).

We will then ship via USPS to your address. Please contact customer service if you have any problems with this.

We are closed for the following Holidays. Please plan accordingly as orders will not be shipped out on these dates.

  • New Year's or Observed Day
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas or Observed Day